Help and troubleshooting
Start with the authoritative path.
Most Drover problems can be isolated by checking the iPhone, Drover Host, Herdr protocol, and connection in that order.
Fast checks
- 1
Read the verified hostname
Confirm you are looking at the intended host, not only its nickname.
- 2
Check Drover Host
Confirm
droverdis running as your normal user and can attach to Herdr. - 3
Check protocol compatibility
Drover refuses unknown Herdr protocol versions rather than guessing.
- 4
Check live connection state
If disconnected, expect read-only behavior until an authenticated channel returns.
Frequently asked questions
- What do I need to run Drover?
- An iPhone on iOS 18 or later, a macOS or Linux host, and a compatible version of Herdr.
- Does Drover upload my repository?
- No. Your repository, agent processes, credentials, and terminal sessions remain on your host.
- Which platforms have a Drover app?
- iPhone only. There is no macOS or iPadOS app, and neither is planned. macOS and Linux run only the standalone Drover Host daemon.
- What happens if my phone disconnects?
- The session becomes read-only. Drover does not queue commands or automatically retry ambiguous input after reconnecting.
- Can a nickname replace my hostname?
- No. The verified hostname remains visible anywhere host identity matters.
Billing and privacy
App Store subscriptions, cancellations, and eligible refunds are managed by Apple. For a data access, correction, or deletion request, use the same contact address below. Read the privacy policy and terms for detail.
Contact Drover
Email admin@newdrover.com. Include the Drover app version, host OS, Herdr version/protocol, the exact visible error, and safe reproduction steps.
Never send pairing secrets, APNs tokens, private keys, source code, credentials, or unredacted terminal output.
Need beta installation access?
Join beta updates from the home page; support email is for product and privacy help.